# Cost Pilot – Privacy Policy
Cost Pilot is an LLC and developed by by Stark Create (“we,” “us”). This policy explains what we collect,
why, who we share it with, and your choices. By using the Cost Pilot website or application you
agree to this policy.
## 1. Information we collect
– **Early-access application:** email, seller profile name, username / handle, primary selling
platform, a link to your store or profile, total items sold, and basic technical data (IP
address, browser/user agent, timestamp).
– **Account & sign-in:** your email and a securely hashed password (we never store it in plain
text). Your license is bound to your device via a device identifier.
– **Subscription & purchases:** plan, status, and Miles usage. Payments are processed by PayPal
and our store (WooCommerce); we do not see or store your full card details.
– **Product usage:** items Cost Pilot identifies, sold prices it reads, your margin settings and
want lists, and counts of Miles consumed.
– **Screen content during use:** Cost Pilot reads a screen region YOU select during live shows.
Those images are sent to AI providers to identify items and read sold prices. If you enable
audio, short clips are transcribed. We capture only what is needed to provide the service.
## 2. How we use it
To evaluate and verify eligibility, create and secure your account, provide the identification
and pricing features, process payments and Miles, contact you about access and your account, and
improve accuracy and reliability. We do not sell your personal information.
## 3. Who we share it with (service providers)
We share limited data with providers who help run Cost Pilot, only as needed:
– **AI model providers** (for identification, sold-price reading, and optional opinion): Anthropic,
OpenAI, Google, xAI, and Mistral/Venice.
– **Audio transcription:** OpenAI (Whisper), if you enable audio.
– **Payments:** PayPal and our WooCommerce store.
– **Hosting & email:** our web/app hosts and our email sender (e.g., Mailgun) for account messages.
These providers process data under their own terms; we share the minimum necessary and never sell
your data to advertisers.
## 4. Screen, automation & marketplace stance
Cost Pilot is a passive data feed. It never logs into, bids on, clicks, types in, or scrapes any
marketplace, and it only reads your own screen. We do not collect a marketplace’s data on your
behalf or access your marketplace account.
## 5. Retention
We keep application and account data for as long as your account is active or as needed to provide
the service and meet legal/financial obligations. Screen images sent for identification are used
to produce a result and are not retained as a long-term gallery. You can request deletion (below).
## 6. Your choices & rights
You may request access to, correction of, or deletion of your personal data, and you may close
your account. Depending on where you live, you may have additional rights. To make a request,
contact us using the details below. Closing your account removes your access; see the Terms for
how unused prepaid balances are handled.
## 7. Cookies
The Cost Pilot website uses essential cookies (and, if enabled, basic analytics) to operate the
site and store/checkout. You can control cookies in your browser.
## 8. Children
Cost Pilot is for sellers operating businesses and is not directed to anyone under 18. We do not
knowingly collect data from minors.
## 9. Changes
We may update this policy as Cost Pilot evolves; the “Last updated” date reflects the latest
version. Material changes will be communicated where appropriate.
## 10. Contact
Questions or requests: hello@thecostpilot.com.